At Yes Property, your trust is paramount. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our official website and interact with our services. We are committed to protecting your personal information while ensuring our team, our brand, and our representatives can operate effectively and securely. By using our website, you agree to the practices described in this policy.
1. Introduction
Yes Property is a full-service proptech advisory dedicated to helping you find and secure your ideal home in India, Dubai, and beyond. In doing so, we collect and process personal information to provide you with a seamless, personalized experience. This policy outlines our data practices, ensuring that our approach benefits both our customers and the integrity of our company.
2. Information We Collect
We may collect various types of information, including:
- Personal Information: Such as your name, email address, phone number, and other details you provide when signing up for our services, inquiries, or consultations.
- Property Preferences & Requirements: Information you share about your home-buying needs and investment interests.
- Technical Information: Data automatically collected through cookies and similar technologies, including IP address, browser type, device information, and browsing behavior on our site.
- Usage Information: How you interact with our website and services, which helps us tailor our offerings to your interests.
3. How We Use Your Information
Your information is used for purposes including, but not limited to:
- Providing Services: Facilitating property searches, negotiations, loan/mortgage assistance, interior consultations, and post-purchase support.
- Personalizing Your Experience: Using data insights and AI-driven tools to offer recommendations and streamline your home-buying journey.
- Communication: Sending updates, newsletters, or service-related notifications. We maintain a strict no-spam policy and only send communications that are relevant and valuable to you.
- Improving Our Services: Analyzing user behavior and feedback to enhance our platform and offerings.
- Compliance and Security: Ensuring our practices meet legal and regulatory requirements while protecting our company, brand, and representatives.
4. Information Sharing and Disclosure
We respect your privacy and do not sell or rent your personal information. However, there are circumstances where we may share your data:
- Service Providers: With trusted third-party partners who assist in delivering our services (e.g., IT support, data analytics, and marketing), under strict confidentiality agreements.
- Legal Obligations: When required by law or to protect our rights, property, or safety, or that of our users or others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We ensure that any successor is bound by privacy obligations consistent with this Policy.
5. Data Security
We employ robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include:
- Encryption: Both during data transmission and while at rest.
- Access Controls: Limiting access to your data to authorized personnel only.
- Regular Reviews: Monitoring and updating our security practices to meet evolving threats.
While no method of transmission over the Internet or electronic storage is 100% secure, we strive to use commercially acceptable means to protect your data.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and gather usage data. Cookies help us understand your preferences, improve website functionality, and personalize content. You have the option to disable cookies through your browser settings, but this may affect your experience on our site.
7. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
- Access: Requesting details of the personal data we hold about you.
- Correction: Asking for corrections or updates to your information.
- Deletion: Requesting the removal of your data, subject to certain legal obligations.
- Opt-Out: Choosing to opt out of certain communications or data collection practices.
To exercise these rights or if you have any questions, please contact us using the details provided in the “Contact Us” section below.
8. International Data Transfers
Our services are offered across borders (including India and Dubai). When your information is transferred or accessed outside your home country, we take necessary measures to ensure that it remains protected in accordance with this Privacy Policy and applicable laws.
9. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will securely delete or anonymize it.
10. Children’s Privacy
Our services are not directed at children under 18 years of age. We do not knowingly collect personal information from minors. If you believe that we have inadvertently collected data from a minor, please contact us immediately so we can take appropriate steps.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable regulations. When we make significant updates, we will notify you through our website or via email. Your continued use of our services after any changes constitutes your acceptance of the revised policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us at:
Yes Property
Email: [email protected]
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. We are dedicated to protecting your information and ensuring a transparent, secure, and positive experience for all our users while safeguarding the interests of Yes Property and its representatives.